Technology & Communications Strategy

We help you create
what matters.

Westmarch partners with nonprofits, NGOs, and purpose-driven organizations around the world. We bring together technology, communications, and operations strategy — and we stay until the work is done and your team is ready to carry it forward.

Our Approach

Three disciplines. One partnership.
Lasting results.

Most organizations end up treating technology, communications, and operations as separate problems. We think that's why so many well-intentioned strategies fall apart. These things are connected — and we work with them that way, designing around your team, your context, and your mission.

Technology Strategy

We start with what you have and what's working (or not). Then we create a technology roadmap your team can realistically follow — whether that's a CRM migration, workflow automation, or rethinking your data infrastructure. No wish lists. A clear path forward that respects your people and your budget.

Communications Architecture

Your mission deserves to be heard clearly — by donors, stakeholders, and the communities you serve, wherever they are. We help you establish a communications framework that connects your message to the right audiences through the right channels, so everything works as one voice.

Operational Design

Great strategy with broken operations is just a document. We help you develop the workflows, clarify the roles, and create internal systems that hold up under pressure — whether your team is ten people in one office or two hundred across multiple countries and time zones.

Services

Every engagement is shaped
around you.

We don't sell packages. We start with your reality — your team, your budget, your timeline, the specific challenges in front of you — and we work from there.

Technology Audits & Roadmaps

We take a thorough look at your tech stack — CRM, email platforms, data systems, internal tools — and give you an honest, prioritized plan. Not a hundred-page report. A roadmap you can start acting on right away, designed around your team's real capacity.

  • CRM Migration
  • Workflow Automation
  • Data Infrastructure

Communications Strategy

From messaging frameworks to channel strategy, we help your organization communicate clearly and consistently — across donor outreach, public campaigns, partner relations, and internal alignment. Whether your audience is local or global, we make sure the message lands.

  • Messaging Frameworks
  • Channel Strategy
  • Stakeholder Engagement

Operational Design

We work with you to streamline the processes that are slowing you down, clarify responsibilities, and create systems that grow with you. Our approach is grounded in how your team actually works — not how a textbook says they should.

  • Process Design
  • Team Alignment
  • Capacity Planning

Fractional Leadership

Sometimes you need experienced leadership without the full-time commitment. We step in as interim CTO, Director of Communications, or Chief of Staff — fully embedded with your team, fully accountable, for as long as you need us.

  • Interim CTO
  • Strategic Planning
  • Change Management
About

Named for the frontier.

Westmarch takes its name from the edge of the map — the place where things haven't taken shape yet, where the work of starting something new becomes the work of making it last. That idea is at the heart of everything we do.

We're not here to hand you a deck and disappear. We establish real partnerships with the people we work with. We stay until the systems are running and your team feels confident owning them. Then we step back — because the goal was always to make you stronger, not to make you need us.

Team collaborating around a shared workspace
Contact

Let's start with
a conversation.

Every engagement begins the same way: a real conversation about what you're working on, what's getting in the way, and what good would look like. No pitch deck. No obligation. Just two people talking about how to move something forward.